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Privacy Policy

Citijewels Corp will occasionally update its privacy statement to reflect company and customer feedback. We  encourages you to periodically review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, please contact us at info@citijewels.com  or 1-212-686-9388.

Your privacy is important to us. This privacy policy is designed to inform you of what information Citijewels corp. collects, why we collect such information and how we use the information we collect.

Collection and Use of Information

In general, you can browse our Web Site without telling us who you are or revealing any personally identifiable information about yourself. Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name; home, billing or other physical address; an email address; phone number or other contact information; and a credit card number and expiration date. When you submit your personally identifiable information to us, you are giving us your consent to the collection, use and disclosure of your personally identifiable information as set forth in this privacy policy.

As a policy, Citijewels does not sell, trade or rent your personally identifiable information to third parties, unless you have granted us permission to do so.

Communications: If you provide Citijewels Corp with personally identifiable information, this information may be used to communicate to you information regarding Citijewels corp and its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our Web Site's content, layout and services. These uses improve and customize our interactions with you to better meet your needs.

In addition to the uses set forth above, if you contact our jewelry consultants (and provide personally identifiable information to the consultant) or submit a request or inquiry through our Web Site, we will use your information to respond to your inquiry or request and to provide you with any other additional information that we believe may be helpful or interesting to you.

If you place an order with citijewels.com, in addition to the uses set forth above, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we deem helpful or interesting to you.

If you do not want to receive communications from Citijewels corp, you may elect to opt-out of receiving such communications; please see the "Choice/Opt-Out" section below for more information.

Internal Use: We may compare and review your personally identifiable information for errors, omissions and accuracy. We may also use your personally identifiable information internally to improve our marketing and promotional efforts, Web Site content and product offerings. Your personally identifiable information may also be used internally to conduct internal research on our users' demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of our Web Site and our marketing programs.

Compliance with Law and Fraud Protection: We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

We guarantee that every transaction you make on our website will be safe. All information gathered while shopping with us is held in the strictest confidence.
 
Your name, address, e-mail, and all other personal information will never be distributed or sold. We recognize your right to confidentiality and are committed to protecting your privacy.

We use the information that we collect on our Web sites to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.

Registration

Registration at this web site is optional. However, you can use all our convenient site features and check out quickly if you choose to register with us.

During registration you will provide contact information (such as name, email address, billing and shipping address). We use this information to contact you about the services on our site in which you have expressed interest.

We use your information to send you the order confirmation and shipping notification via email. Generally, you may not opt-out of these communications, which are not promotional in nature.

If you do not wish to receive them, you have the option to deactivate your account. Orders If you purchase a product or service from us, we request certain personally identifiable information from you on our order form.

You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders.

If we have trouble processing an order, we will use this information to contact you. Customer Service Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password.

We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. Unsolicited E-mail (SPAM) WE DO NOT send unsolicited e-mail. If you receive an unsolicited email that you believe is connected with us in any way, please forward the e-mail (as an enclosure) to us and we will investigate. If you sign up for our promotional email list, you may receive our deal announcement from time to time.

You can opt out the list anytime by replying to the unsubscribe instructions in the email. Security When you place an order, your personal information and credit card or debit card information are encrypted using SSL encryption technology before being sent over the Internet, We use SSL technology to prevent your information from being stolen or intercepted while being transferred to us.

Your credit card information is always stored in encrypted form in a restricted-access database that is away from our Web site database so it isn't connected to the Internet, to keep it safe from hackers. Notification of Changes to this privacy policy: If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

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